A-1 was the first to knock on my door the morning after the fire. They took all of my clothing, drapes, and bedding out first thing. I knew everything would be taken care of properly and it was. Such a relief!
Carole Meldon – Cincinnati, OH

Very pleasant and communicative regarding work to be done, storage and work done. Very negotiable
regarding timing to return items. All 3 rugs were the best cleaning I’ve ever had, they all look pretty
spiffy and bright, like new.
D. Germaine – Cincinnati, OH

Everyone was Awesome and service was top notch! Everyone was very kind and courteous. Every bit of
service from phone calls, in home service, just everything was so awesome! I have told everyone about
A-One.
Kristi B. – Hamilton, OH

We found A-One and their crew to be very cooperative and knowledgeable. They showed genuine
concern for our unfortunate circumstance. I would recommend A-One to anyone. Thank you very
much.
Jesse & Angela Gibson – Cincinnati, Ohio

They were excellent. They worked professional and worked quickly and efficiently. Thank you for your service.
Debbie – Ashland, KY

We were especially impressed with the extra effort of all the employees. Everyone we had contact with were thoughtful and helpful. They really wanted to be sure that they were taking care of our thing in the way we felt best. Tina was always cheerful and on top of things.
Jhani & Michael – Indianapolis

“A-One was Very, Very kind and accommodating. Lee was amazing to work with and we would definitely refer them to others. During a stressful time like a fire, A-One made this so much easier to handle everything.”
Dan and Jenn Giroux Cincinnati, OH

A-One was absolutely amazing to work with, everyone involved during the process was professional and helpful. They have outstanding customer service! We did not expect items to be returned so neatly organized! Highly Recommended!
Jeremy Crowder – Alexandria, KY

“I will sing the praises for A-One and its employees forever more. What a blessing when Scott & the guys showed up on Friday and assured me that my luggage and everything I needed to go on vacation the following Thursday would be cleaned and brought back on Tuesday! You all were my sunshine during a very bleak and trying time and I appreciate it so much. Tina Brigham’s caring, compassionate attitude and assurance that everything was going to be okay meant more to me than she will ever know.”
T. Baumgardner – Lesage, WV

“I appreciate the patience from all the employees involved in cleaning and returning our personal items. Everyone that I came in contact with were very professional in making me feel a little better about the situation.”
M. Caldwell Cincinnati, OH

“A-One was Very, Very kind and accommodating. Lee was amazing to work with and we would definitely refer them to others. During a stressful time like a fire, A-One made this so much easier to handle everything.”
Dan and Jenn Giroux Cincinnati, OH

“A-One has very good service and friendly people. They are very responsive to phone calls and quick on returning items.”
R. Thanki OH

“A-One’s employees are very knowledgeable and were perfectionist about placing everything in the original position. Extremely pleased!”
Mary DiGrezio – Hebron, KY

“Everyone at A-One Restoration was wonderful, courteous, friendly and willing to go the extra mile to help get our home back in order again. Scott, Mike, Lee couldn’t be kinder and nicer. I would highly recommend them for anyone that needs restoration. I am very picky.”
L. Klara — Fort Thomas, KY

“They returned my wife’s wedding rings!!! That is the perfect display of American Integrity that the restoration industry needs to rise to! Thank you all so much for excellent service.”
William Walter — Brookville, OH

“A-One has Quality Staff & service. Such kind, professional employees! I cannot say enough good things about A One from pick-up to delivery … I was treated with respect and understanding.
Today brought joy – it’s amazing how one forgets their belongings in a few short months. They stored my items and delivered promptly when I was ready. My smiles are genuine as I’m seeing the light at the end of my tunnel.”
D. Morgan — Louisville, KY

“A-One did such a wonderful job and went above and beyond. All of our cleaned items looked
and smells great. The customer service was the absolute best part or our experience. Thank you
from the bottom of our hearts!”
Chris & Lindsey Wilkey — New Castle, IN

“Everyone at A-One has been superior in customer service and quality of work. They communicate
frequently and do everything to meet my time frames and needs. Tina and the pick/delivery team are
fabulous as well as friendly and courteous. This company truly is A-ONE.”
P. Daugherty — Lexington, KY

“A-One was A-One! From our first meeting when all of our clothes, bedding, rugs and misc. were picked up to returning our items everyone was pleasant, helpful and our items that were salvageable looked like new! Thank you so much for making our ‘disaster’ bearable.”
Annette Phipps — Danville, OH

“A-One was prompt and always as good as their word. They did a nice job and really helped us “survive” the fire, excellent across the board. Amazing customer service, we were pleased with the amount of items saved. A “Million Thanks” for your service & help”
Karen Penticuff — Fisher, IN

“I have had my rugs cleaned in the past but NEVER did they look like this! You did an outstanding job on my Orientals and the everyday rugs. I had forgotten that the fringe on my Oriental was white!!! Thank you for the excellent quality and handling of our rugs during a very difficult time of our life. We also appreciate the fact that you were able to store them at your location until our home was ready for us to move back in. Outstanding work; I’d highly recommend A-One. Thank you Tina for your excellent communication as well.”
Robin Staccia — Columbus, Ohio

“The empathy and professionalism of Lee and his team was remarkable and I would recommend them to anybody who suffered such circumstance.”
William Diederich — Bellbrook, Ohio

“A-One provided wonderful service. So professional! Wonderful experience! Tom, Lee & Scott were beyond kind, understanding, helpful and professional. Thank you so much for everything, we highly recommend you.”
Ryan Hahn — Lebanon, Ohio

“Without question the absolute most fantastic company I have ever came in contact with and that is across the board extremely nice and respectful. And the first place in Ohio that I’ve came in contact with that reminds me of my southern home!”
Kristie and Jeremy Fishback — Batavia, Ohio

“I work in the insurance industry and to have such professionalism and care in a fire loss claim was such a relief! Thanks for taking care of my things. You will forever be referred by me and my family! ”
Kena Broomall — Covington, KY

“I can’t express how grateful I am to have John and Lee as my restoration specialist. At my lowest point in life, just an hour after my home burned down those two men calmed me and were very supportive. They were very patient supportive and sweet. They truly made me feel like everything would be fine and my belongings would survive…and how true they were! You guys did a great job restoring everything. I can say they are top notch! A True asset to your company! I can’t say enough about them. I will always spread the word on A-One and their outstanding employees! John is a real people person and has a gift to be recognized with truly caring for clients and even making me laugh several times throughout the day.”
Molly Johnson — Cincinnati, OH

“The crew that came to house was very nice and polite and we are very grateful for the wonderful job all of you did! Everything looks like new! Thanks for everything. The things they delivered right after the fire was so nice and comforting. Everyone deserves A+. Thank you very very much.”
Anna Curtis — Dayton, OH

“Very pleased with the quality of service and professionalism received by the company and works. Exceptional customer service and items returned. Very blessed for such a great company in such a hard time.”
Tiffany Flynn — HHeights, OH

“We received understanding kindness in the service you provided. You even allowed us to come and sort through stuff in your place of business so that we could see what we had left after the fire. We were aided by Chaz during that time and he was so good to us! John has picked up and delivered and been so supportive! We thank you and pray God’s blessing on you!” … “We truly appreciate all you’ve done and tried to save. When I got my granddaughter’s baptism gown back I cried! I handmade that 22 years ago and have been saving it for her to use when she had children of her own. Now I can! You also saved my 55 year old wedding gown! These are precious items that truly can’t be replaced. Thanks so much!”
Carol Saenger — Frankfort, KY

“The staff of A-One were very courteous and caring. The clothes and bedding were all returned in a timely manner and in excellent condition. We were very impressed with how quick A-One responded to our needs. Really enjoyed the friendly conversation with John.”
Robin Varney — Martin, KY

“After 30 years in the Army, we’ve had a lot of movers, cleaners, etc… Beyond any, these guys have been exceptional!! Chaz and Tom were fantastic! Very professional and returned everything exactly as they found it! They were the best we’ve seen. Would definitely recommend A-One to anyone!”
Carlos and Susan Glover — Richmond, Kentucky

“I never thought my clothes could be cleaned to the extent they are. I smell no smoke whatsoever. You can use me as a reference anytime.”
Barbara Harris — Cincinnati, OH

“I thank the Lord for what you are doing for me. All the workers I have met have been so very good to do everything and even doing things that I didn’t ask for. They are exceptionally good people and good workers.”
Eula Skidmore — Stanton, KY

“You are awesome!! Thank you all so much – we greatly appreciate everything! All the items look great!! You guys Rock!! Thanks for making this so easy. We could not be more pleased with the professional service that A-1 Cleaners has provided us after our house fire.”
Bill and Shawna McWhirter — Mason, Ohio

“I am writing to thank you for the excellent service provided by your company after a fire at our home. Everything was delivered to us in excellent condition. All items were packaged and marked. Not a single item was misplaced. Your delivery personnel arrived just at the time they stated and were extremely helpful in replacing all our items. I just wish I was as skilled at hanging draperies as your personnel. Everyone has been extremely polite and very helpful. This has been a very stressful time in our lives and we certainly appreciate the actions taken by your company to help lessen the impact of the fire and resulting damage. I would highly recommend A-One to anyone and thank you for your excellent service. Keep up the good work. Scott and Lee are both excellent employees and I am sure you have had other comments on their dedication and demeanor. Thanks again for all your good work.”
Dale Schmidt — Lebanon, Ohio

“Scott and Lee were wonderful to work with. They were so helpful and friendly. The genuine concern they displayed for us was touching. They are fabulous to work with and provide a great service. Thanks for everything! You guys rock!”
Jacqueline Selden — New Knoxville, Ohio

Great turnaround time and very friendly.  Pleasing to deal with and very organized

• Chris & Jamie Cincinnati, OH

Lee is one of the kindest businessmen I have ever met, so caring and knowledgeable.  All the staff was so kind and professional.  They did a great job with all of our items and I would recommend to anyone and everyone.

• Carey – Metamora, IN

Everyone has been wonderful from A-One.  Rush items were brought back quickly and questions were answered right away.  We really appreciate everything you have done for us.  We will recommend A-One to everyone we know.  Thank you for what you do!!

– L Cruze – Ohio

Going into this I was terrified to lose all of my belongings.  A-One understood my anxiety and did everything they could to make this an easy and positive experience.  There were a few delicate personal sentimental items they even brought to me after hours as soon as it was cleaned. The attendant was also so very kind and communicative.  I wish all businesses acted with this much passion & integrity!

Marlena – Southgate, KY

Professional, very accommodating, easy to work with and would definitely use again.  Every question answered, every phone call answered and follow-up so professional.

P. Farrell – Cincinnati, OH

We appreciated the care that Scott & Isaac showed with all of your belongings.  Everything was carefully documented and returned to us on the time promised.  Trash was picked up and taken away so we can get back to living again.  Great work guys.

Richard F – Cincinnati, OH

Everyone we had contact with was super friendly and helpful.  They took better care of my clothes than I do! Upon delivery when my house was still packed with boxes, they were super understanding and offered to help in any way to make things easier.

Caroline & James Gibbs – Middletown, OH

Lee and Ian were great.  They were very professional and personable.  I will definitely be passing along your information.

E. Keller – Cincinnati, OH

The MOST fantastic service! We could not be any happier with everything hey have done for us.  Very much appreciate the wonderful customer service. Highly recommend.

M. Maher, OH

They did a great job explaining the process, cleaning all of my belongings and bringing them back and putting everything back in the room where it came from.

Bridget – Baltimore, OH

If 100/10 was possible, that’s what you guys would get.  The most professional, kind & personable people we’ve met.  Thank you for Top Notch Service.  This company has been a major blessing to us.

The Schuerman’s – Delphos, OH

This service as amazing. My rugs look brand new! What a blessing. Thank you.

Chris Wheeler – Catlettsburg, KY

The Renewal team did a fabulous job! They were urgent and even let us pick a few items as my husband needed clothes for a business trip.  All articles returned by a friendly professional team.  Thank you for helping make a stressful experience manageable.

Teri Shannon – Cincinnati, OH

Everyone at Renewal was extremely friendly and professional.  My items were treated with the utmost care and I was even able to get some items returned early.  I would recommend Renewal to anyone who needs restoration services.  Great job!

Andrea Walton, Verona, KY